📘 Policies on Lessons, Reservations, and Expiration


⏱ Class Duration and Timing

Each class is 50 minutes long, starting on the hour and ending at 50 minutes past the hour.


📍 Platform & Communication

Lessons are conducted primarily on Microsoft Teams.
Please search for “Japaflow” in Teams or use the ID: japaflow.language@gmail.com.
If you prefer another platform, such as Google Meet, please let me know in advance.

For any questions or urgent matters outside class, feel free to contact me via LINE, WhatsApp, Microsoft Teams, or email.


✅ Course Expiration

Your course has an expiration date, counted from your first lesson.
Please complete all purchased lessons within this period.
⚠️ Unused lessons after the expiration date cannot be rescheduled or refunded.
Please choose your course quantity carefully.

If you need to extend the validity period without a special reason, an extension fee will apply.
🕒 Extension fee: USD 60 per month
If you have a special reason, please contact me directly.


📆 Reservations

Class Reservations

Please book lessons at least 12 hours in advance.

For same-day or drop-in reservations, contact me via messenger to check availability.

Advance Booking

You can reserve lessons up to one month in advance.
For requests beyond one month, please contact me directly.


🔁 Changes and Cancellations

Please cancel or reschedule lessons as early as possible, and at least 12 hours before the scheduled time.
Cancellations within 12 hours, even with notice, will be considered a no-show and the class will be counted as used.


🚫 No-Show and Late Arrival Policy

  • If a student does not cancel in advance and does not show up, the class will be counted as used.
  • I will wait for 15 minutes. After that, the class will be canceled and marked as used.
  • If you arrive late, the class will still end at the scheduled time. Time lost due to lateness cannot be made up.


💳 Tuition and Payment

💰 Payment Method

Payments are accepted via Stripe.
Once your payment is confirmed, I will send you the booking link.

❌ Refund Policy

All payments are non-refundable unless there is a special circumstance.
If something comes up, feel free to contact me and we can discuss it.