Student Guidelines

Policies on Lessons, Reservations, and Expiration Dates

Class Duration and Timing: Each class lasts 50 minutes, starting on the hour and ending at 50 minutes past the hour.
Out-of-Class Questions: If you have any questions in Japanese outside of class hours, please use messenger to ask the teacher.
Course Expiration: The course has an expiration date calculated from the first lesson. Please ensure to complete all purchased lessons within this period. Unused lessons after the expiration date cannot be made up. Choose your course quantity carefully.
Class Reservations: Generally, class reservations should be made at least 10 hours in advance. However, drop-in class reservations are accepted if availability permits. Please contact us via messenger for such reservations.
Advance Reservations: Reservations can be made up to one month in advance. For reservations beyond one month, please contact us.
Reservation Changes and Cancellations: If necessary, cancel or change your reservation as soon as possible, but no later than one hour before the scheduled time.
Late Cancellations: Cancellations within one hour of the start time, even with prior notice, will be considered a no-show, and the class will be counted as used.
No-Show Policy: If a student cancels without notice, the class will be counted as used. If a student does not cancel in advance, the teacher will wait for 15 minutes before the lesson is canceled and counted as used.

Payments: Use PayPal or Stripe to pay by credit card.
Payment Deadline: Complete your payment at least one hour before class.
Refund Policy: Payments are non-refundable unless there is a special reason. If you have special circumstances, please contact me.
Extending Validity: If you need to extend the validity period without a special reason, an extension fee will apply. A one-month extension costs USD 60. If you have a special reason, please discuss it with me.
Course Expiration: The course has an expiration date. Make sure to complete all purchased classes within this time limit. Any unused classes after the expiration date will be forfeited, and no refund will be given.